Quote from: giorgiomassa on September 11, 2013, 02:18:46 PM

After having successfully delivered batch #1 of the Avalon clones, the delays caused by the manufacturer of the Avalon chips has forced us to cancel the prepaid orders for batch #2 + #3 and to offer to the affected customers two options to choose from.

Bitsyncom llc, the manufacturer and supplier of the Avalon chips that are of critical importance to our Avalon clones products, publicly admitted to have completely lost the control on their stock of chips and finally offered full refunds to the buyers that, like us, bought big batches of chips to manufacture and sell Avalon based devices. This situation forces us to cancel the scheduled orders from batch #2 + #3, for which we already filed a formal refund request, but leaves us with important financial damages as a consequence of stocking and manufacturing all the needed electronic and mechanical parts. We understand that our customers have no responsibility for this so we are offering the following two options for batch #2 and #3 customers:

A - UPGRADE) This option is a one time deal where you will be able to freely shop and buy any existing CoinCraft-based products for 150% of the originally paid amount of your Avalon-based order. Once you opt for this, your existing Avalon order will be cancelled and you will receive a personal and not transferable coupon that has 50% more value than the amount you already paid us and that can be spent on any of our products currently available for preorder. For example, if you paid $5000 for an Avalon clone, you will receive a $7500 coupon that will let you buy a CoinCraft Desk 1 TH/s miner for FREE and leave you with $401 of credit to spend on yet another miner as per your wishes. Please note that the coupon must be fully spent and that any remaining credit cannot be paid back to you. Also, any new purchase will be subject to our new Terms of Sale and as such it is protected by our Customer Protection Plan.

B - REFUND) While we did the best to make an attractive upgrade offer and we believe that we reached the goal, we understand that some customers have spent more money than they could afford and just want a refund. A full refund has always been promised and given to all the customers that asked for it before we started manufacturing the devices, but the situation now is different because most parts of your order are already manufactured. Anyway, we are allowing you to choose this option and get refunded of the amount paid for your order less a 20% fee which, while much lower than the actual losses, we believe is a fair deal. The amount will be credited to your original bank account in the original currency (or Bitcoin wallet, if you paid this way) within 30 days and is subject to prior refunding of the Avalon chips from Bitsyncom.

The affected customers will receive an e-mail today with the above mentioned options and a request to express their will. If an option is not expressed within 30 days starting from today, we will automatically choose option A for you.

Please note that this offer is not valid for the batch #1 customers that already got their units, these users will receive a separate upgrade offer in the next days so stay tuned!

It looks like you guys spent a lot of money to get your assembly plant up and running. I hope you sue yifu and recoup all the money for lost sales due to his delay.