Quote from: RaptureCoreDev on March 03, 2018, 08:17:40 PM

Quote from: godofmine on March 03, 2018, 08:08:55 PM

Quote from: RaptureCoreDev on March 03, 2018, 07:57:50 PM

Quote from: godofmine on March 03, 2018, 07:52:33 PM

Quote from: RaptureCoreDev on March 02, 2018, 03:18:37 PM

We ran some more transaction tests and they all ran fine and went through quickly. Obviously doesn't mean you're not seeing a problem, it just seems isolated.

Yesterday, one user ran into a problem on CryptoBridge where they meant to withdraw to a Race address (another project), but instead sent to a Rapture address....those funds were basically irrecoverable because they were sent to a legitimate wallet address, but one which they didn't hold the private keys for. In CryptoBridge, under account and the Activity tab, you should see your transactions and can also see the CryptoBridge block where your transaction occurred (by clicking on the Transfer icon next to the transaction). You should look there to see if your transaction shows up.

I also sent RAP coins to cryptobridge maybe 10 hours ago but until now its not yet there

Please make sure you're on v1.1.0:
http://our-rapture.com/wallet/

Transactions from v1.0.0 clients will no longer be picked up by CryptoBridge.

My wallet is version 1.1.0 and the transaction appeared in the block explorer but until now the coins is not in cryptobridge

Ok, if it's in our block explorer and the wallet address matches up with your CryptoBridge account then you should definitely be seeing it. Send their support an email (guessing you already have) but also try following up in their Discord support channel, it's fairly active: https://discord.gg/7ntpqmt

Please let us know if they provide a reason for the delay, thanks!

already emailed them. just waiting for their reply. will update you on the situation. thanks