Quote from: Bargraphics on September 16, 2013, 01:29:49 PM

Thank you everyone!

Quote from: Syke on September 15, 2013, 03:33:53 AM

Was he delivered on time?

Hah while I get the joke, he joined us one day past his due date (not bad!)

Quote from: mrthundercleese on September 15, 2013, 01:15:00 AM

Congrats! Our third child was born just a few weeks ago. A tad busy us an understatement.

Congrats to you as well. It's been a hectic weekend but everything falls together nicely with time.

To Recap:

As I said before I would take back what I've said about Terrahash. From my point of view this was a company that said they had the technical know-how to finish the Klondike design/firmware. They shouldn't have NEEDED BKKcoins but apparently this wasn't the case. It's true that it seems Terrahash has been cursed with bad luck (for this project at least) but they also combined that with terrible customer service/communication and lack of knowledge when it comes to the software end of these boards.

I've heard a couple members say that if Terrahash only reached out to the community, explained what they were stuck on, what they needed help with, and kept decent communications with their customers that this would have gone much more smoothly. This is 100% true, after they replied to my post and said they would be a lot better at communicating I fully expected to hear that peoples tickets were answer/closed, expected to see them on this board giving dailing updates until things calmed down (It only takes 2 minutes to post one sentence giving a brief overview of whats going on for the day just to make customers not feel so shut out).

I've always disagreed that Terrahash is a scam, I still disagree that they are. A poorly run business and a scam are two different things.

It's time Terrahash gave customers a firm choice on what options they have instead of just hinting at different things they could possibly do. Some customers are willing to wait til Gen 2 Avalon, some are willing to move their orders to your next venture, some want refunds right now! At this point Terrahash has not given customers any reason to believe they are capable of handling their next venture although I would love to believe they can and will be successful but it's risk assessment time, not dreamland time.

Please do some damage control Terrahash, take a loss on some customers to keep the rest happy, do what is legally needed to keep you guys in this because I still want to see a company like Terrahash succeed for the bitcoin community.

+1
my feelings exactly