Quote from: bystander on September 16, 2013, 04:05:15 AM

Quote from: Crindon on September 16, 2013, 12:49:11 AM

I made a request for a refund on the form for all of my chips in batch#5 and batch#6. I only received a refund for batch#5 chips and none for batch#6. Did anyone else only get a partial refund in a similar manner?

Glad to hear you received a refund for batch #5, any idea of when you made the request? I made a request a day after receiving the form, but since I had two different signed addresses for two orders, it might have gotten snagged in the refund system when I submitted the subsequent form. Hope you receive word on your batch 6 refund soon.

I made the request within 4-6 hours after receiving the email. The number of chips I ordered in batch#6 was quite big and maybe this is causing logistics problems.