Quote from: mabsootgedan on March 05, 2018, 03:28:55 PM

Quote from: DRPD on March 05, 2018, 03:22:12 PM

Quote from: hazenyc on March 05, 2018, 03:15:19 PM

Quote from: mabsootgedan on March 05, 2018, 02:49:15 PM

You guys gotta create as many support tickets as you can with Cryptopia to solve this issue. I have created 3 tickets already and every time you get a response saying their waiting time is 23 days. I can't believe this happening to the only exchange ZER uses. Their wait time on transfer is also too long! I wish I have kept my coins in my personal wallet.

A lot of support tickets might not solve the actual problem that Cryptopia has. They have become pretty ignorant over the last few months when it came to customer management. Some people report they have been waiting for over a months to get an answer.

i made maybe 10-15 Tickets over the last years on topia cuz of wd & depo delays (sometimes delays for days/weeks) they never answered one of this tickets.
they just solve the problem "sometime" with no notification ....

This is not a good customer experience I never had to create tickets in the past! I just hope to solve the problem without notifications! and I'm also hoping that another exchange will be in place soon!

Looks like you have been of the few very lucky customers who never had to submit a ticket. These days it's more the rule than the exception that withdrawals and deposits work without any problems.