Quote from: kahc on March 05, 2018, 11:22:09 PM

If your customer sent 0.0350349 BTC to 14JW3BCbe2CE4gBESSevpUqSwggUsxVfsT , the wallet probably sent the remaining balance to another address in his wallet(bc1qeda79n8et2s5nu6u8gqa5wvhaxj4tmj296xlje) aka change address.

As far as I'm aware, the only two wallets that support "bech32" (aka "bc1") addresses are Electrum and now (as of v0.16.0) Bitcoin Core...

Electrum doesn't allow mixing legacy and SegWit addresses in the same wallet... so if the user was using Electrum, there is no way that "bc1qed" can be a change address.

I'm not sure if Bitcoin Core would generate a "bc1" change address for a transaction sent from a "P2SH-P2WPKH" (SegWit "3" address)... It's possible, but I suspect that it would not.

Quote from: AmeliaCoinSmith on March 05, 2018, 09:46:26 PM

Alright, so therein lies the issue. I do not know where the wallet for bc1q...exists. It was suppose to be 32kJ --> 14JW, but this has occurred instead, and now 0.6 is missing. How do I view the location, because it will not populate on blockchain.info No one in this equation has access to bc1q.

Who initiated that transfer? And what wallet were they sending from?