Quote from: juliusg on March 06, 2018, 10:51:43 AM

I really wish I could say the same, but I am getting worried that I lost my funds and support is not willing to help out here.

Hello.
You sent IPBC without Payment ID.

Please, check this example - this is IPBC transaction with Payment ID
https://explorer.ipbc.io/?hash=ebd2bdae842114cd901b89340d8c1de106eeb31ebf1fec6dd3603f6f26157b66#blockchain_transaction

and here is your transaction:
https://explorer.ipbc.io/?hash=55a6f39285055da3c04ba7efd7db53fcc0f7432d8ba889323467a24375d9a766#blockchain_transaction

it is obvious, that yours do not contain the Payment ID.

There is a warning in the deposit form - Payment ID is OBLIGATORY. If you don't specify Payment ID, deposit will not be credited. Unfortunately search and manual crediting without Payment ID is not possible due to IPBC peculiarities. http://prntscr.com/inkd1b

You also didn't follow our requirement to send small transaction first for test purposes.

We have no idea what you mean by misalignment between us and crex24, we are not bound by anything and we should not coordinate with any third parties as well as with other exchanges. We are adding the coins and process transactions in accordance to the instructions given by the developers.