Got 2 responces (bot obviously):
1 - Hello! As we understood you correctly - you want to remove your account permanently from C-CEX. Is that right? If yes - please, confirm your action with reply in this ticket "I confirm" and we will delete it. Have a good day! Let us know if there is anything else we can help you with. Thanks!
2 - Hello! To remove 2FA from your account please, use this link: https://c-cex.com/?id=remove2fa Have a good day! Let us know if there is anything else we can help you with. Thanks!
In every cases :
Please, don't reply by e-mail. Use our support section: https://c-cex.com/?id=support
How can i reply
the link gets me to the "create a new ticket" page 
Replied by mail :
1 - Hello, No, I DO NOT CONFIRM, i want to talk to a real person, not to a bot.
2 - Hello, The removal link does NOT work. That is why I have made a ticket.
1 - Hello! As we understood you correctly - you want to remove your account permanently from C-CEX. Is that right? If yes - please, confirm your action with reply in this ticket "I confirm" and we will delete it. Have a good day! Let us know if there is anything else we can help you with. Thanks!
2 - Hello! To remove 2FA from your account please, use this link: https://c-cex.com/?id=remove2fa Have a good day! Let us know if there is anything else we can help you with. Thanks!
In every cases :
Please, don't reply by e-mail. Use our support section: https://c-cex.com/?id=support
How can i reply
the link gets me to the "create a new ticket" page Replied by mail :
1 - Hello, No, I DO NOT CONFIRM, i want to talk to a real person, not to a bot.
2 - Hello, The removal link does NOT work. That is why I have made a ticket.