Quote from: BitMaxz on March 07, 2018, 02:57:39 AM

Please repeat the procedure below.
You can backup your private keys and import it to bitcoin gold wallet to claim your bitcoin gold.
Follow this procedure
First backup your private key from your electrum wallet to do this follow the procedure below.

open your electrum wallet
transfer your bitcoin first to other wallet(you must do this for safety of your funds.)
now click the addresses tab
right click the bitcoin address you wanted to backup private key it will ask for password if its encrypted but since you said its not encrypted
It should show the private key
then save it to notepad

Note: If its doesn't show the addresses tab just ctrl+A while the electrum wallet is open. or click wallet then addresses.

Second is importing your private key in your BTG wallet. I recommend coinomi wallet for smart phone to claim your bitcoin gold

First download coinomi in playstore
then create a temporary wallet
then click coins choose btg
goto settings to sweep private key
then put your private key
Then wait it will ask to transfer your bitcoin gold to your btg coinomi wallet with fee.
And all done.

Hope that you claimed your bitcoin gold with this guide. If you still experienced the same result that your bitcoin had no remaining bitcoin gold balance.. Maybe its a bug.
Let me know your bitcoin address or btg address?
I'll check your wallet if its not empty or it has remaining balance.

Thanks for your long reply, yes I did whole those steps imported priv key to the BTG wallet even before , it's getting me null balance still 0 ;/ Tried for coinomi and regular btg wallet