Quote from: rvf on March 06, 2018, 01:47:50 PM

Quote from: magneto on March 06, 2018, 07:11:18 AM

What was the issue? There is a high chance that you're probably not going to see your coins back if it was something to do involving funds.

Withdrawal of a payment in their system requires entering a 1-time password in a web form. The password is sent via a script to the customer's email. It's a good security measure that you have to present both your login credentials to their site, and be able to access your email to perform a withdrawal of funds. The automated system for sending email worked during new account setup and during the first withdrawal period.

It has not worked in the past 3 weeks. Since it worked on my first withdrawal with no issues I am not worried a spam/junk mail filter is blocking those mails. It could be a software issue with the site that will be repaired or as you said it could be the rating site you referenced (which I didn't discover in my initial research) that proposes otherwise is correct. The rating site has 2 anonymous accusers, so who knows if their accusations are legit either.

This message is not to accuse anybody of anything except to report they are not responding promptly to support emails.

We'll see if any of their other customers notice this thread and report having the same problem or that my experience is atypical. There have been other threads here that reported they were legit. There have also been threads going back to 2013 and nobody has cried foul so for the moment, though I am concerned, I'm willing to give them the benefit of the doubt.

It could be their automated emailing system has been broken and they're trying to repairing it right now. Or, it could potentially be the time when they start to shut down their operations and start to pull a runaway scam.

We can't do anything to help you. You'll have to get support to notice you somehow and they don't seem to be on this forum. In fact, they do not have an announcement thread on bitcointalk either. Only way you can reach them is through contact@bit-miner.com.

If you do get your money withdrawn, take it and don't go back to that site. Because it is extremely shady.

Also any chance you paid with a credit card? If that's true then you could potentially try to get a payment reversed through your CC company.