Today out of nowhere I started getting an error in my API (The API returned an error: EGeneral: Temporary lockout)
I know this is supposed to be caused by too many API calls and unlock after 15 minutes. First I am not doing too many calls, and 2nd it isn't ever unlocking. Are there any reports of other people having issues? What could be causing this and or what can fix it?
That's odd wickedgoodtrader, why don't you let our agents take care of it? If you follow the links provided by kraken-septimus below we will be able to assist you
Could you please open a ticket
here and escalate that ticket using
/forms/2VolutBY6HBGJRRA3]this form? Please describe in as much detail as possible what had happened. Thank you for letting us know about this.