Quote from: Mahdirakib on March 08, 2018, 05:53:28 AM

Quote from: adaseb on March 08, 2018, 05:33:30 AM

Quote from: Mahdirakib on March 08, 2018, 04:16:34 AM

Quote from: MinerHQ on March 08, 2018, 03:42:33 AM

Quote from: Mahdirakib on March 08, 2018, 02:10:44 AM

I can't claim from faucet. Why this happening?
It's saying:: Error
You are not allowed to get any faucet.
My username:: Mahdirakib87

For a faster response, you can directly ask their support team on site itself instead of here.

If they say you're not allowed to get any faucet means you might have reached the faucet claim limit on this account.

Just guessing you may need to prove an active player. For that may need to deposit and play first before they activate your faucet.

I have deposited there and also made withdraw and received my payment. I think I'm active player. I'm at level 2 now.
I can't contact the support. There I also getting an error that...Error: You can't sent a message.
So I asked here.

Do you by any chance use a VPN?

Sometimes with a VPN you might end up using the same IP address as another player and it ends up flagging your account as having multiple usernames?

I never used vpn. I have just sent a email on there support team. Let see what they replay.

Did you get any reply from them already? If yes, what is the reason for this issue?

Their support team posted after your message but ignored to answer your query.