thx for ur understanding mpo 
was a very little sum so i'm not in despair 
This was more for principle. I think is an unfare policy since they could see clearly my btc and that address got only my transaction.
if they had time to reply me, they could have also send me back (or accept) my bet.
was a very little sum so i'm not in despair This was more for principle. I think is an unfare policy since they could see clearly my btc and that address got only my transaction.
if they had time to reply me, they could have also send me back (or accept) my bet.
Again, it's not about time, difficulty, etc. It's about doing the correct thing.
The instructions for proper betting and preventing BTC loss are ample, from the site's FAQ to multiple explanations here on the forums, to the listing of such gracious donations to shareholders in BitBet's monthly statements.
If you want to use the service you'll have to read and understand. Operators that bend the rules to fix your mistakes for you can't meanwhile be publicly traded and held. The policy's not going away, but you can certainly prevent yourself from making totally unnecessary mistakes.