Quote from: cananet on March 12, 2018, 06:41:18 AM

Quote from: cam365 on March 12, 2018, 04:00:19 AM

Hi guys, just wondering if someone could help me with this deposit issue:

On 6th Feb I transferred my Neutron coins from my offline wallet to my Cryptopia Neutron address and it still hasn't gone through after over a month.

My offline wallet is synchronised and shows that I have made the transfer to the Cryptopia address but in Cryptopia there is no record of this transaction.

The Cryptopia address isn't actually in the block explorer (very odd) and so it seems the transaction hasn't even reached the network.

Is there an issue with Cryptopia addresses for Neutron that I'm not aware of?

Offline wallet address: 9oVpxD1jxgd8ZDxA6d4q5p1bUA3LLwcN2S
Cryptopia address: 9YuraTPUG2v9gYGG6RSjUSmkDayefBvCMS
Block explorer where I searched my cryptopia address: http://www.presstab.pw/phpexplorer/NTRN/index.php
Transaction ID: 3963241f47308426b6fd4d47f8837722175e81dcf9f677f00448d80d865a484d

I've raised a ticket with Cryptopia and it's been well over their 20 day response timeframe and still nothing from them.

I'd greatly appreciate anyone's help from here! Thanks

Well what I notice on the explorer that you make a deposit on Oct/17 and thats it , no withdraws, nothing else http://www.presstab.pw/phpexplorer/NTRN/address.php?address=9oVpxD1jxgd8ZDxA6d4q5p1bUA3LLwcN2S
On December we made a Mandatory Wallet Upgrade to V2.0, all wallets that didn't upgrade are on the wrong chain
Your wallet is v2.0? if you're using and older wallet go to Neutron Website and download it from there : http://www.neutroncoin.com/
If you're running V2.0 verify the Blockhash ? In Console/Terminal Using Commands : getblockhash 1182139 Does it match this string? 5765c417caf604efbdc71360a89ca19ff60cc202954c24faa4d0a500b0473a80
If your values don't match this, then you are following the fork! and need to re-sync with the Wallet Bootstrap

Instructions for Bootstrap
NOTE: Always backup your wallet.dat before changing any files in your Neutron data folder

Delete these files/folders from your Neutron data folder (Blkdat0001.dat, Database folder, Peers.dat, Txleveldb folder) - Open zip and extract files to Neutron data folder - Restart wallet

Windows wallet location:

Go to Start -> Run (or press WinKey+R) and type in: %appdata%/Neutron and Neutron data folder will open.

For most users, the folder is the following location: C:\Users\YourUserName\Appdata\Roaming\Neutron

If you still have problems visit the Neutron Discord Group

So I managed to recover my Neutrons from a backup wallet.dat I had so for a while the wallet was showing my balance with no problems. Now, however, after downloading the bootstrap from the Neutron website and overwriting the files/folders in my Neutron folder (excluding wallet.dat) the wallet is now showing 0 balance again! >> https://imgur.com/a/2uJvH

It still recognises that there was a deposit made on 2 Oct 17 but why is it showing as 0 balance? The block explorer still shows the balance is there for this address -
http://www.presstab.pw/phpexplorer/NTRN/address.php?address=9oVpxD1jxgd8ZDxA6d4q5p1bUA3LLwcN2S

I also noticed this in the transactions screen >> https://imgur.com/a/lif1v

Is there something in the above screenshot that is meant to explain where my balance is?

Thanks again