Quote from: markm on September 27, 2013, 03:14:39 PM

Quote from: Xialla on September 27, 2013, 11:07:38 AM

no one knows and as you can see, customer service is now useless.

otherwise, KNC promised me to deliver Jupiter until end of September. once they failed, I will resend them their mails with promise and ask for full refund. If they will not refund me, I will start legal steps - within EU it is super easy and customer rights are here on another level (compared to China)

How did you get a promise?

All the rest of us got was an assurance they were confident they could ship by then, and were really going to try hard, didn't we? Then just recently their estimate finally went from on track but very tight to starting to ship next week? If you don't want your unit(s) next week you can likely find plenty of people eager to buy them.

-MarkM-

September delivery was mentioned XY times. just check kncminer posts here in this thread or check news on their webpage. before 3 days, I received this mail:

From: customerservice@kncminer.com
To: xxxxxxxxxxx@xxxx.com
Subject: RE: order xxxxxxxxxxxx - shipping date
Date: Tue, 24 Sep 2013 09:55:13 +0000
Dear Daniel,

Your order is expected to ship towards the end of September.

Once the order is shipped you will receive the tracking number.

Please do not hesitate to contact us if you have further questions.

Med vänlig hälsning | Best regards
Anna Jagdhar
Kncminer
www.kncminer.com
Office: +46 8559 253 20