Quote from: Theb on March 17, 2018, 05:38:40 AM

Quote from: bitstars.net on March 12, 2018, 01:01:17 PM

Quote from: provablyfair0 on March 12, 2018, 12:31:01 PM

So after winning big amounts on Bitstarz and sending in all required documents they asked for they later decides to close my account because they claim I have multiple accounts on there site, one week earlier I asked for closure of my previous account because I input name wrong in my account and I am familliar with terms in casinos, butwith no response from there support, after winning big amount they decide to close my account for no reason. DONT DEPOSIT ON BITSTARZ!!

Hi there,

So, it's not just one account you have extra, but at least two accounts extra, and we can link multiple other accounts to your account. It's hard sometimes
for a casino to put all the fraudulent details out there of an account, because we still have to protect the identity of the player. However, here are some
details which we can share without putting your identity in jeopardy.

We have 3 accounts in your name. Emails follow the same pattern and on the account, it's your name. These 3 accounts has been opened in less
than 10 days, so it's not the case of you forgetting you had an account with us and got a new one. You have deposits on one of the other accounts
which was created 8 days ago.

Further details here also include you trying to deposit using a foreign card in another persons name on your account, which also breaches another
term in the casino, and that one of your email addresses is related to another fraud thread here on Bitcointalk. With the consent of the OP, I'd be happy
to share a link to that thread.

I understand that there's a bit of skepticism from a lot of people in the forum, because there's been quite a few scam accusations against us. With that
being said. Pick any online casino out there and google the name followed by the word scam, and you'll see it's not just us. There's just two conclusions to be drawn here, either we're all a bunch of scammers, or not everything that is written online is true. I don't claim to be right every time, as we have indeed
corrected ourselves when we've messed up in the past, and I think if you have messed up, you should make it right.

I think there are two sides to every story here, and if we all are objective and coming with rational arguments both ways here, we can have a productive discussion.

Olle, BitStarz

You are a Bitcoin Gambling Site, your argument on proving that he is using multiple accounts and also linking his card seems to be not right. Yes it is money but your are a Bitcoin gambling site players who are betting in your site wants to remain anonymous and they don't want to be process like any normal gambling site. Closing his account now which he have won big seems to be not right as you are not letting him have the money he won. You must know that he has the right to his money and having multiple accounts does not prove that he have cheated on winning big on one of them.

Been reading up and this is really a shady act which a certain casino do make alibis or creating problems which the main issue here is on his big winnings.If a player do lose up the casino have no complaints on it and no such actions been made but if someone do able to make some big wins then they do start to make issues which isnt really right at all. Having multiple accounts doesnt really make sense at all as long he did able to win legally with those accounts theres no right to hold on.