Quote from: kosmokramer on September 29, 2013, 05:42:31 AM

Quote from: kosmokramer on September 29, 2013, 05:15:55 AM

It's been 7+ business days since I placed my order (paid in BTC immediately) and this doesn't seem consistent with the shipping times you've been stating. I was pretty careful not to order anything pre-ordered or out-of-stock as I was hoping my order would ship promptly.

After reviewing this order, I see that all of the items I paid for are still listed as "in-stock" on your website except for a single Bradley Manning coin I purchased as a novelty. In fact, I can't even find that coin on your site now. I won't know if this is what is holding up my order until you respond, but if it's true, I'm a bit set aback that I've waited this long without a single word from anyone about the reason for the delay (or that it was even delayed). I would have gladly dropped that coin or substituted for something else. I'm positive that item was listed as "in-stock" when ordered.

In the event inventory availability changes after receiving paid orders for said inventory, I would encourage you to promptly inform customers so they can make the decision on how to proceed.

That is the exact issue I was plagued with when purchasing from Coinabul in the past; my orders for in-stock items were delayed for months without a single update that they were even delayed or why they were delayed. The sad part is that even after waiting months, they almost always ended up not being able to get the items I waited so long for (instead I would get junk silver as a substitute). Still hoping my experience with you ends up different!

I have responded to your e-mail. My apologies for not seeing/getting the first e-mail before the weekend.