I purchased several large orders of gold and silver from Coinabul in the past. I was extremely disappointed with all of my transactions.

I had heard such great things about Amagi Metals, but I'm now in the middle of a large purchase with them and they're not meeting my expectations. Hoping their support can work things out on my silver order soon that's now going on a week and a half :/

I guess I'll have to try Agora next to see how they compare.

I don't think my expectations are that high; just prompt shipping (less than a week) for items that are listed as in-stock and receiving the items in "as advertised" condition!

Agora: how would you handle a situation where a customer orders items that are advertised as in-stock, but then are found to be out-of-stock soon after? Do you have a standard procedure for this situation?