I haven't heard back and it seems no one else has too.
There's plenty of posts contradicting that. One guy posted he got an email back and it was fixed within an hour. Maybe you're doing something wrong.
I guess I finally waited the required 360 second timeout until you can post again. Talk about idiotic....
How should I send a message? They ask for your name and then your email. I've started putting my user id in the body too, but I haven't heard back and I check my email regularly.