Quote from: bonesaw52 on September 30, 2013, 06:52:42 PM

Coindaddy you have a PM. Mine is very similar to palebear and like him I just want my money back at this point. You where offering a product at a premium for "fast delivery". I never got a anything from you, along with you failing to respond to my emails after I provided you with my ID and specifics blanked out, not to mention asking for my id 3 days after I had purchased the coins. You stung me along in the emails and blatantly lied to paypal to win the case. Make things better with your prior customers before trying to get new ones, unless your just fishing to get a couple more bucks before signing off completely.

Quote from: Palebear on September 29, 2013, 12:30:49 AM

I ordered coins (on sept 14) and took 4 business days to get a response. which was they wanted a passport scan. when i declined and requested a refund they then claimed the coins were already sent (they were not) funny how they were (supposedly) shipped only 8 hours after telling you needed verification

sadly i've had to resort to paypal to try to get this resolved (still ongoing so yes they do have open disputes atm) but i think i got scammed on this deal

I am very sorry about this case, please tell me your transaction ID and full name so that I can check your order.
Yes, IDs are required as a security measure against fraud.
Now, we have added OKPAY as payment so new customers first have to make a purchase via okpay, after they have been accepted by OKPAY and verified they can then make future orders with paypal.
I know this might seem complicated for some people, but we have to do this to protect our business.

You can look back at the thread, we are solving all issues, we have over 100 customers everyday and are doing our best to satisfy them all.

So again, please provide me with all your details so that I can check for you.