It is a great idea. My repair needs were minimal, but it was nice to have the fan shroud shipped out so I could replace it myself rather than 1) leave it and see if it caused issues, or 2) ship it out for such a minimal repair.
Love seeing Canaans business and service network continue to grow.
Once I have accurate stats on failure rates and modes ( stats iwas one of my side gigs-- field failure on autoparts)
I will start to include free spares on larger orders..
small sample stats is hard..LOL