Quote from: canth on October 02, 2013, 02:55:33 PM

Quote from: FeedbackLoop on October 02, 2013, 02:38:52 PM

Well, I am just now leaving Stockholm without my pickup and frankly angry at how mis-informed I was the whole time I was here. I could have changed the flight out or changed to a delivery but what I kept getting was "you will get your unit today or tomorrow".

One truck left the factory already. Without my day1 1-500 Jun3 unit because I was never given the choice of sending it there even though they new perfectly I was leaving today!(Congrats to the lucky bastards whose units are in the truck).

Regarding your questions and because I know how hard it is to get information to organise your lives: I was also told many different things about pick up. Latest I got was that day 1's pick ups will be available today evening at their new shinny Östermalm address but, frankly, I have learned along this week to trust nothing coming from the central office.

I understand everything was tight and hard at the factory but there really is no point giving false information to clients. Especially if they flew all the way to Stockholm for a pick up. That is just unnecessary! Angry

That does suck - they seem to have done everything about 99% right. 2-3 days earlier in the schedule they'd probably have been better with the communication and maybe winning the bitbet.

Did you meet with KNC?

Only the support staff in the office (there's quite a few). They absolutely did not want me anywhere near the factory (I could have driven and picked the bloody thing up Undecided

and even offered help as a taxi/courier for more than a day) fearing I would give out it's location to you evil bastards Wink

.