Bitcoinorama, I don't have a dog in the ring, but I am in your corner. Please, review the posts here about hosting, and, if representations were in fact made concerning timely uptimes, beseech KnC to make good on those representations.
Just about everything has been done in a way that has made their performance the anti-BFL, anti-Avalon provider; the good will being generated is assuredly huge and valuable to them. Time and resources are undoubtedly scarce, but please don't let that reservoir of good will be drained by things that slip through the cracks which could be avoided with a little care.
Just sayin' ...