Quote from: Bitcoinorama on October 02, 2013, 08:08:41 PM

Quote from: Loredo on October 02, 2013, 06:56:24 PM

Bitcoinorama, I don't have a dog in the ring, but I am in your corner. Please, review the posts here about hosting, and, if representations were in fact made concerning timely uptimes, beseech KnC to make good on those representations.

Just about everything has been done in a way that has made their performance the anti-BFL, anti-Avalon provider; the good will being generated is assuredly huge and valuable to them. Time and resources are undoubtedly scarce, but please don't let that reservoir of good will be drained by things that slip through the cracks which could be avoided with a little care.

Just sayin' ...

Loredo I understand, but I know you realise this was not atypical engineering, they've achieved in 24 hours what others couldn't in a year. Then have given a superhuman effort to ensure you get yours. Customers are prioritised over everything, especially sleep. So if cracks are appearing it's because they need a little rest, and have been fully hands on. Resources aren't scarce per se, but now the product is here, other hands need to pick up what's required and fast.

In any case, Sam is on his way to the datacentre now, alas I'm not, as the van he took had space for two, and he prioritised the software engineers, now some of you may argue that was a logical choice, but at least I've now had a shower. Wink

Seriously though if it's not online tonight, check tomo morn. They've all had very little sleep since Sun, but hosting is their (Sam, Andreas and the software engineers) priority now. Rem. they only got the boards to where they wanted by this morn, so tomo really is the first full day of ramped up production. What we did today was the lot of us racing against each other to get as many out the door and prep the facility staff so they are upto speed. So today wasn't the full quota, but we did the best we could. Also UPS had all waybills, all, they were double checked I even have a photo of Sam doing just that. That needs to be addressed to customer services though, I cannot help you there.

I'll be with Marcus and Michael again, who are getting their first decent night rest now, in the manufacturing facility tomo. Tomo night I'm 100% back to Stockholm.

Thanks for the updates..the community really apreciate....hopefull you can get some rest this evening! By any chance can you disclose (in case you know) how many miners shipped today? Or many of them went to the hosting facility?