Quote from: D2Hammer on March 25, 2018, 05:14:42 PM

Hi BetChain,

I played the first time today on your site, was very lucky, managed to fullfill the welcome bonus and made a withdraw of 0,19 BTC.
Was so happy, but...after that, I received a mail from your support team asking for a ID and a selfie (holding my ID).

I never had to provide my ID to any other BTC Casino before but the selfie thing is just ridiculous. Just read the whole thread and you wrote, that it's needed for no-deposit bonuses, but I don't claimed a no-deposit bonus.

What's next? A video verficiation? I don't get it - it's possible to register and deposit without providing any personal information, but when it comes to withdrawal you want all the details and a proove of that. So where is the benefit for playing with BTC?

Was it a deposit bonus or a no deposit bonus? I assume it was all crypto and no actual banking.

Regardless, it's pathetic that Betchain requires personal information and doesn't make it abundantly clear before offering any type of bonus. They will tell you that it's required by their regulators, but it's not - or at least they aren't able to prove that it is.