Quote from: DeathAndTaxes on October 15, 2013, 10:31:54 PM

Quote from: Paladin69 on October 15, 2013, 04:00:30 AM

Quote from: DeathAndTaxes on October 15, 2013, 01:56:56 AM

Quote from: Paladin69 on October 14, 2013, 09:27:38 PM

I only like KnC a bit more because they offer refunds. I'm not sure if that is true with HashFast.

KNC "offered" refunds and then refused to honor that agreement in the end.

That is because orders went into production. You can still get a refund for November.

Yeah come on. The promise to customers is they could cancel up to the day THEIR ORDER ships. Some people tried to cancel on the first and were told orders can't be cancelled and it is now 15 days later and they haven't received hardware. Any way you shake it the promise to cancel ended up being utterly worthless. They promised one thing and at the last minute changed the terms. I mean by your logic BFL is A+ business as well. Production began back in last November so obviously they can't allow any cancellations right?

Even if i support and respect KnC i must admit that i really don't understand why are they refusing refunds. Refunding means more angry people receiving their units a bit faster than normal plus the fact that they still have November orders i think moving up the queue should become an easier thing instead of all this no refunds mess.