Quote from: de_ixie on October 16, 2013, 10:21:08 AM

Quote from: yolo2424 on October 16, 2013, 10:15:54 AM

Quote from: de_ixie on October 16, 2013, 10:12:15 AM

Quote from: de_ixie on October 16, 2013, 09:37:42 AM

Quote from: genykm on October 16, 2013, 09:24:06 AM

https://www.kncminer.com/news/news-50

Wonderful - glad they speed up. But no word about their hosting customers. My unit was produced yesterday morning. I got no login, no hashing, no payout on my BC Wallet, no reply on my status request I sent to their support yesterday morning. Shipped people receive their units today - I am in the dark with my 12k$ hosted unit - amazing

For the hosting guys - just to give you an update - I have bad news. I got order number 23xx and I talked to one very tired sounding KnC guy on the phone just 10 minutes back.

Summary:

- We are aware you are a hosted customer who paid more and we treat you order with priority

(aha, why are people behind me in pay date already received their units?)

- Your order will go online in the next few days

(ohh ok, so I paid early, I paid more and now I go online many days after shipping people. I dont know if, I dont know when, thank you!?)

- I am (as support) dont know the situation in the hosting center

(WTF - are you serious?!)

I respect what they have done so far for BC and everything. But breaking order chain and screwing their own "premium" hosting customers SO BAD - Impossible. All hosting customers - grab phone - call there - do pressure! They have to understand that we are all dissapointed, Ohterwhise the massage will not reach them.

One man less on the phone is one more man assembling or setting up a miner in the warehouse...just saying.

I understand your argument - but you also have to understand mine. I guess you are not a hosted customer and didnt pay 12k$ for a Jupiter. Am I right? This post is therefore non of your business and you might ignore it Wink

Actually, you did not pay 12k for a jupiter. you are from Germany and figured it would be better to pay a little more (since $/kwh is 0,31 in Germany) and have your miner stationed somewhere else where it generates no noise and you don't have the hassle to look after it.