Quote from: cryptmeup on March 30, 2018, 07:49:29 PM

Hi All,

Just wanted to share my experiences of hosting with KPM (kpmhosting.com), since they are quite active on here and I see some people considering them.

On the good side, they are fairly responsive to emails and questions/concerns with your miners. They tend to communicate very well with their users and let you know of any upcoming work that they are planning.

Now for the not-so-good: Man, my miners sure have been going up and down quite a bit. Some of it is bad luck, they had a problem with their power lines and had to get the utility company to come out and repair. While other times it's for their benefit, they are doing some maintenance to expand their capacity at the moment, but they are doing it at our expense...i.e. taking our miners offline while they upgrade their equipment/lines. I am currently hosting with KPM and with Valuehash, and the miners I have on Valuehash have been up consistently for the past few months, while the miners I have with KPM have gone down at around 10-12 times during this same time. Sometimes, after bringing the miners down, they do not come back up cleanly when they bring them back up, which can be up to 4 hours later. I have to continuously check to see if my KPM miners are online to be sure they came back up and connected to the pool correctly. They do not have a VPN solution so you have to email them, which in their defense they are fairly quick to resolve.

Now, all of this would not have been a problem normally. After all, I assume/hope it's only a temporary thing. However, what did rub me the wrong way is that even after all this downtime that they have been experiencing due to their datacenter upgrade (at our expense I remind you), they actually sent us out a notice saying that they are going to start billing us for taxes separately (i.e. increase our fees). Angry

Thanks for all your comments.
True we are in the middle of the upgrade. So, there are downtimes. We do not provide VPN. This was clear from the first day.

The prices were reduced when we moved from Tax Inclusive to Tax Exclusive prices. We are providing hosting at 69.99 USD + Taxes per month, instead of 80 USD per month.