we are not exactly sure that knc offers refunds (imho) I was told on here that because our orders THAT came AFTER the deadline of Oct 15th you suddenly COULD get a refund. This may always have been the case for the November orders .but for the 1st knc run they locked out refunds beginning of OCT I think it was.

So reading that and on a chance and yesterday morning my 520x Saturn still said PAID I requested a refund ( by the time I get this order it will be nov 1st and nov 15th will begin shipping on the next run from knc miner at the reduced cost...so this seemed  a better plan and small window of opportunity...)

Like 1/2 hr later I got an email from customerservice@kncminer.com saying that it was in "processing" and they they would get back to me today on if they can pull the unit and give me a refund..so if you have an item with PAID still on it .you have to jump...not sure if they will pull items in processing may  have only done that cause it just changed status for my Saturn unit and the customer rep saw it.

anyway the only window I know for people in the 1st run to get refunds w/o resorting to paypal and cc disputes.......If they just send me the Saturn anyway say I can't get a refund I'll just eat it...probably and mine...but for $4K to use or save for another day ...under current 'dump' of asic devices what the heck worth a shot ...would not mind the 2nd toy but hey..if your gonna dangle a refund in front of me with the next month looming and I already have a Jupiter on the way....i'll bite...(of course all my choices are wrong....so we will see..in the btc world anyway)