However they did promise to manually remove it from the production line and now my status says "Full Refund Pending".
Avenger you are a nasty piece of work with an overt agenda, and zero knowledge of production. Once you send a customer order file to an automated production line, it's hard to alter queue positioning without causing a headache upstream at the point of assembly and delivery. The idea is this meant to be as efficient and streamlined as possible.
I think I am due an apology soon. And everyone who was told they could not get a refund because it was impossible.
P.S. And the "daily" production update. If KNC wait about 3 more hours, then it is the end of work day in Sweden and they will be updating us on
2 days of production - today and yesterday. That redefines "daily" for me.