Quote from: The Avenger on October 17, 2013, 12:51:30 PM

Quote from: Bitcoinorama on October 17, 2013, 12:44:31 PM

Quote from: The Avenger on October 17, 2013, 12:27:03 PM

Quote from: jmw74 on October 17, 2013, 12:20:12 PM

However they did promise to manually remove it from the production line and now my status says "Full Refund Pending".

Quote from: Bitcoinorama on October 15, 2013, 11:30:33 AM

Avenger you are a nasty piece of work with an overt agenda, and zero knowledge of production. Once you send a customer order file to an automated production line, it's hard to alter queue positioning without causing a headache upstream at the point of assembly and delivery. The idea is this meant to be as efficient and streamlined as possible.

I think I am due an apology soon. And everyone who was told they could not get a refund because it was impossible.

P.S. And the "daily" production update. If KNC wait about 4 more hours, then it is the end of work day in Sweden and they will be updating us on 2 days of production - today and yesterday. That redines "daily" for me.

For what? That was the reason. They've just spent several days switching the order flow over to DHL's system. That's evident by the fact people are now receiving shipments via DHL, who seem to be late on sending tracking IDs. KnC have had contractors on site here and at the manufacturing facility the entire time liaising with both UPS and DHL. They listened to what was being said, and worked on creating a solution. Not all refunds can be issued mind, it depends on how far along the queue they have progressed and whether they can be manually be removed from the system at a late stage. A guy rang yesterday and dithered, he was told to give an answer promptly, and he procrastinated, so his order had progressed beyond the point of refund. If you want a refund the opportunity may, or may not be there dependent on where you are positioned along the assembly line.

Do you want a refund Avenger? I mean you are clearly disgruntled. I mean why put yourself through this unless you enjoy tormenting yourself *if* you are an unhappy customer?

I don't want a refund exactly BECAUSE I've been through this "torment". You think after months of reading forums, reading BS posts from people, taking shit from people like you, living through all the stress of missed deadlines, broken promises, I just want to see the money pop back into my account, all that for nothing?

No, I want an update on what the F is going on in Sweden. I want my order - yesterday. And I want an apology from you for all the propaganda you spread and the baseless shit you've said about me. Did you answer my post yesterday that challenged that "1000 units left" comment you made on the 9th? Because that's a real BS figure now. No, you never do. Now go be a good boy and tell KNC to update their LOYAL and extremely tired and stressed customers like they promised, least they break another promise.

What propaganda? You're owed no apology. Haven't you got a contact on the ground at the factory? That's precisely what you've been claiming. Also I those figures I stated the otherday were precisely what I had been told. I have not lied. Period.

I haven't spread any bullshit at anypoint, so good luck with that. Wink