Quote from: EzCheese on October 21, 2013, 03:28:30 AM

Quote from: amagimetals on October 17, 2013, 10:58:45 PM

Quote from: fourd00rgtz on October 17, 2013, 10:33:31 PM

Quote from: nubbins on October 11, 2013, 04:07:00 PM

Quote from: nubbins on September 28, 2013, 12:47:41 PM

Quote from: amagimetals on September 27, 2013, 08:12:12 PM

I'm sorry to hear FedEx isn't reading the customs form correctly. You may want to clarify with them that corresponding harmonized code on the commercial invoice is for .999 fine silver. FedEx knows this.

Great, thanks for the tip. I talked to several FedEx people on the phone yesterday, none of whom seemed to know which side was up, so I'm waiting for a callback on Monday. Will let you know how it turns out!

Customs charges reversed, thanks again

I gave up on the morons an paid it, sonofab* I was told on the phone that I had to submit a written form detailing the error and they denied my appeal. Did you get it solved via the phone only or did it involve paperwork too?

Anything else Amagi can better do to avoid this? looking at another order and don't want to go through this again.

---ALSO, was browsing last night, no problems. And this afternoon there's no BTC option under the currencies that was there just last night, what gives?

We're getting that fixed. Currently upgrading our website and server for better security.

Fixing the BTC purchase option? (please please say you mean this) Huh

Yes, that's one of many things we're working on.

If you are having trouble purchasing using Bitcoin on our website we are more than happy to work around any issues manually. Please feel free to call or e-mail us for assistance.