Quote from: Xialla on October 18, 2013, 06:45:24 PM

Quote from: Phoenix1969 on October 18, 2013, 06:31:03 PM

but they made that change specifically because people told them UPS sucks. Don't blame them. Blame the people who complained about UPS, when they hadn't even had their package shipped.

oki, again. for you:

it is not about UPS service itself, but about very bad(cheap) packaging.

- heavy heatsinks are mounted without any support
- thin single layer cheap card box
- no polystyrene or bubble foil inside
- no additional package protection (another layer inside etc)

box/package itself is great for clothes or some dry food - but for expensive and precise IT equipment? no.

I work in international IT company and we are receiving dozens of boxes filled with data center HW (switches, routers, servers, storage etc - cost thousands of dollars like Jupiter) and ALL is about packaging. Please visit sometimes any IT shop and ask guys to show you how servers are packed. Doesn't matter if you are sending via UPS, DHL or any other major delivery companies - they are using same vans, procedures and processes..

Switch to another company can't change anything.

point is (like every-time before), that KNC is not able to admit own fault or bring any bad news. btw I already known about issue, that DHL delivered earlier today miner and all heatsinks were unmounted/cables disconnected etc.

AGAIN, We were talking about DELIVERY TIMES, NOT PACKAGING