Ninjastic
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Board Gambling
Re: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014
by
SDmod
on 01/04/2018, 17:44:48 UTC
Quote from: soflamedia on April 01, 2018, 06:11:10 AM
Hey, I Deposited BCH into my account today and after 6 confirmations i still haven't received it in my account. The username is the same here as on safedice is you could please check.


Thanks,
Brandon

Hi there,

Sorry you’ve been having issues with deposits. Our BCH and XMR nodes were down momentarily for updates, which is what most likely caused this. All deposits are now back up but there is a possibility that some transactions are still stuck. Please PM me with the details here so that I can further assist you with getting the funds credited to your account.

Quote from: Theb on April 01, 2018, 08:33:03 AM
Quote from: soflamedia on April 01, 2018, 06:11:10 AM
Hey, I Deposited BCH into my account today and after 6 confirmations i still haven't received it in my account. The username is the same here as on safedice is you could please check.


Thanks,
Brandon
It would be better to send them an email to their official technical support as what SDmod had said here which I think is much faster way for you to have a response. SafeDice moderator here is not known to be responsive on the concerns made in their thread as they are often inactive or offline on during the rest of the time. Just update us here instead if they are responsive to their emails.

This are their official tech support emails. Try to reach out to them here instead.
Quote
* support [at] safedice.com
                - or -
* sdmod [at] protonmail.com

Thank you for providing the support details for the person in need of them Smiley we’ve actually been working on our customer support and I’ve been doing my best to be as responsive as possible here on BCT. If anyone ever has issues, feel free to PM me here with the details and I’ll make sure they get taken care of!