Quote from: Crypto_Cumbrian on October 23, 2013, 11:47:30 AM

Quote from: frankenmint on October 23, 2013, 11:29:16 AM

Quote from: The Avenger on October 23, 2013, 11:05:27 AM

Are those lying fucks at KNC ...

Quote from: kncminer on May 30, 2013, 07:28:30 AM

Above all else we will be fair.

Sam

Haaaaaaaaaaaaaaaaaaaaaaa!

... is not fair.

Dear KNC,

If anyone of your staff or CSRs or Engineers are here, I do not at all agree with the above. Thank you soo much for delivering my Mercury within a relatively short time frame...definitely compared to other vendors. You guys gave me a unit that has been consistently high with no problems to report at all. Your unit only took me 5 minutes to get up and running and then, when I upgraded to .96 unlike the naysayers, I like it a lot! Now that I see .97 in just two days...I'm now stoked (I wasn't really tripping about the flushwork issue so much from the increased hashrate) I don't think that you guys get enough credit and plan to send this to you as an email as well in the high probability that this gets lost in the muck and minutiae.

Keep up the great work!

Frankenmint

Good for you, glad your having a better experience than me.

I have made 3.2 BTC's in 7 Days.

3 Cards sent back to KNC via a RMA, Jupiter running on 1 Card for last 2 days.

Once KNC send me my replacement cards and I am hashing at (400GH/s or more) the advertised speed at time of purchase.

I will them send them an Invoice for my Loses and time.

Then lets see how good a company they are.

Can't you send them the tracking number to speed things up? As long as they know it's on the way they have no reason not to get the replacements on their way too instead of wasting more valuable time?

Personally I'm happy with mine, it's running nicely and at decent speeds...however I won't forget the way they fail to communicate and misinformed us to cover their problems. They also sent out a load of bad stuff and as for hosting...poor poor customers who trusted them with that.

I'd not cancel now if it was a matter of a day and my rig wasn't here given the exchange rate now and extra hashpower...the thing is, how can anyone know? According to KNC they should be caught up now, and this kind of statement has been made all along when they were talking at all.

Over promised and under delivered in all but hashing power. Shame.