Quote from: eve on October 24, 2013, 04:26:55 AM

You claim to have a 24/7 support and reply to email promptly?? However reading from your ShoutBox and elsewhere they are complaints that you are very late on replying your customer concerns especially on their shares tradings and withdrawals transactions which were very worrying. Where is your 24 hour guarantee?

Please act on this so that the issues can be re-solved speedily.

Well, we've noticed our shoutbox is not a good indicator for that! Many a user will request their withdrawals be processed immediately, regardless of how long the withdrawal has been active for.

But yes, to speak truthfully, we'd have to agree with this! We apologize and are trying to streamline these processes more for the future.

Quote from: Xanis on October 24, 2013, 05:02:47 AM

Lol
Are you trolling him?
RED is a coin..

Yes, that was a troll. =P