Well, I got an answer for the suggestion for upgrading the BJs orders into sierras:
It's the same exact email i got.
BS... bs everywhere.
Signed by their ceo, right? I even lost time replying.
Ok, i will move on legally.
I emailed Hashfast politely requesting a refund. My request was denied.
Thanks for posting the link to the FTC consumer complaints form. It took less than 5 minutes to complete.
I encourage anyone else who has been denied a refund request to file an FTC complaint.