There are no orders being shipped that were ordered a year ago, please stop spreading false information. Our failure rate on hardware is less than 1%, much better than industry average, so again, your argument is invalid.
Sorry, but if you consider 400 - 1000+ units shipped per day in this industry to be "few devices" you need to have your head examined.
For somebody who purports to ignore the prattle on bitcointalk you responded very quickly. Please read carefully. I said almost a year, not over 1 year. If you're going to nitpick (which you do play semantics all the time) get it right. My order was shipped with over a 1 year delay BTW. I ordered in June 2012 and it shipped a few days short of 13 months. Minirig owners did not see their full purchased hashing power for almost 14 months.
I doubt your failure rate is less than 1%. Most computer hardware has rates exceeding that failure rate and admittedly no ASIC vendor would make such ridiculous claims. I'm sure those ASICminer USB sticks are close to 2-3% and BFL is probably closer to 5% judging by what is said on the forums. I can't fault the company or it's employees for having something break since we are human and the devices were assembled by human hands. I can justly rail all I want for not getting a reply for 8 days for my RMA - the downtime cost me over 10
BTC which is roughly $2k right now. That is inexcusable.
I did choose to purchase from BFL willingly - it was my choice. I choose to stick with the company and by the time I decided to ask for a refund your company redacted their refund offering. I do like your product, but I have lost quite a bit of
BTC (I paid in
BTC) by buying it seeing as how I was suckered in believing the devices would ship sometime in October.....2012. I believe you are currently the face of the company - if you can sleep with that at night...