Only one thread per casino is allowed
This is partially correct, they are allowed to post features like this one.
because you deliver now BCH you hold since 8 months!
I believe it is only up to casino to give or not to give forked coins, doing it later is marketing trick to get old players back, I don't understand why are you so surprised.
Many of your customers from August 2017 likely already left and only a few players will now demand it.
@cloudbet have you sent email notification about this to all your players?