Quote from: Cloudbet on April 08, 2018, 01:38:45 PM

Quote from: marlboroza on April 07, 2018, 04:17:03 PM

@cloudbet have you sent email notification about this to all your players?

Hi marlboroza, yes we sent out emails to all players and all information is visible on our site.

Quote from: Lionidas on April 07, 2018, 08:00:55 PM

But have you seen the accusation against them from players who have won and not received their payments yet?
There were quite a few of them last time I check their thread.
I think this is the main reason why they decided to start another thread and not just add it to their original ANN thread.
So it does not deter those customers in the new player category to not trust in their site in the first place. Roll Eyes

Hi Lionidas, I did post in our original ANN thread, but also wanted to make the news as visible as possible for Cloudbet players on this forum, and anyone else who may be interested in what we've done.

I realise there have been issues raised during our absence from this forum - moving forward I am here to help with these queries and be an active member of the community.

Maybe resolving the issues in the ann thread you have open in addressing each and every member here who has one then close that thread and start a new revision of a thread so you can have everyone who still uses your casino website's attention?
I think this would instill more confidence in the membership to your site from the customer who view your current thread.
Just my opinion on the situation cloudbet is currently having with their past and current customer base.