It was for a Single SC placed in oct 2012 and I noticed that orders after my purchase have already shipped. One day my order status changed to 'On Hold' and I have come to understand that means they aren't shipping it.
.............
I did ask for a refund on the fifth week of no response

Sorry if this is no longer shocking. Not ever a BFL "customer" and not keeping track but wow!!!! When will these people go to jail?