Hello, Exchange issue is getting resolved the api we used by other providers been blocked due to some reason and we are trying to get it fixed as soon as possible. And all who lost the coins in this will be reverted back as well once its fixed.
And we are also closing some of our faucets for sometime till we fix our issue of payments so user balances won't get pilled up.
We know its hard to trust sites now a days but we can assure you we are here for long term just some problems we are facing as we are new. But we will get it all fixed till then please bear with us.
I'd say you better do that fast, because users aren't all that patient, especially when dealing with fractions of pennies that aren't worth their time in the first place.
Furthermore only a tiny minority of users will read this forum, while most users when seeing "insufficient funds" will simply leave.
The problems of not enough funds have existed for about 2 months now and despite many promises it actually got worse and worse over time.
Alongside of that, while the value of coins has massively dropped, the claim amount on your faucets has been cut and withdrawal maximums have been cut as well.
Meanwhile there are 5 minute faucets that pay more than this faucet pays per 15 minutes and there are 15 minute faucets that pay almost twice as much per 15 minutes as this faucet pays per hour.
I believe an auto adjust of claim rates to coin value is overdue.
In short: 2 months to solve a money problem is wayyyyyyyyyyyyyy too long compared to patience of users, meaning you are losing users by the day and once your users are gone, there's no point in fixing the payments anymore.
And we are also closing some of our faucets for sometime till we fix our issue of payments so user balances won't get pilled up.
We know its hard to trust sites now a days but we can assure you we are here for long term just some problems we are facing as we are new.