I still have 20 BTC locked. This is an absolute joke.

I've called support, I've now raised numerous tickets, and more - not heard a single thing back.

So do they have real tech issues or do they have a money issue? It's time for answers.

Several other people seem to be in the same boat as well.

I am also unable to withdraw any money without errors.

Ah great, and they also failed my Id as they said the addresses do not match, except they do. Unless I made a typo which I can't check, and I can't remove my original address details, only add a new one.

Not good people, not good.