Quote from: gentlemand on April 11, 2018, 10:31:53 PM

Quote from: noela1 on April 11, 2018, 09:01:09 PM

What happened is that Ledger had some kind of system malfunction so to save my funds from being lost they diverted it to a complexly different address for safe keeping while the worked to fix the issue. It would have been nice if Ledger would have informed me of what the hell was going on because it looked like a clipboard scam that had been masterfully executed.

Good to know your funds are OK.

But I must say I'm flabbergasted Ledger would do something like that without real time updates plastered over every possible outlet informing everyone what's going on. There could've been millions of dollars' worth gone missing in certain cases and people wouldn't have known what the hell was happening.

I know, unbelievable right... They must have had a serious breach or malfunction for them to take such drastic action without having the time to tell its customers. i'm glad thats what they did if it means it has prevented loss of my BCH but i was in panic mode for days, not a nice feeling. I hope they learn from this.

Its also worth mentioning that the transaction was from one Ledger wallet to another Ledger wallet so this may have been the action taken in this instance but may have been different if it went to a different wallet or company.

Quote from: Dolores99 on April 12, 2018, 01:24:21 AM

It is possible that you are buying used products. or a customized product of the trader? They have replaced and attached the tracking device, on reddit has happened the same case.

I don't think so i my case, i ordered it directly from Ledger with next day delivery, the clear plastic wrap had not been tampered with so i doubt very much this could have been the case.