I will not like to rush into conclusion but it will not be a good image for the startico if they are actually found guilty as accused by this their client despite the high cost of their software. Who installed the script for you ?
We did not use their script.
We ordered a smart-contract from them. As a result, the contract they developed was without the withdrawal function.
I am not quite competent regarding smart contracts and I thought I was dealing with professionals. But they turned out to be incompetent as well.
They just said:
"Sorry for sub-quality work" But now I am understood why!!! I looked through their ads on this forum and saw one ad regarding the hiring of a Solidity developer. One of the requirements was "Experience is desirable". Desirable, not obligatory!!))
When hackers find a breach in their software and steal all their clients' money, most likely, they will say the same thing -
"Sorry for sub-quality work"