Quote from: Lafu on April 13, 2018, 08:27:23 PM

Quote from: Paulus100 on April 13, 2018, 07:00:55 AM

@Lafu, what does my case look like? Is yours wonderful, improved support able to do more than send me automatic template apologies? At my coupon #178841 only some beautiful assurances come, that you are already dealing with the case, but my withdrawal INN coins is still blocked ("Processing") from 70 days. I could sell them at a much better rate during this time, now I am losing 0.25 BTC. Or during this time, I could receive awards for the masternode.
And Cryptopia does not see any problem in this? Why do you treat your clients like that?

You have a reply on the Ticket , i put it on a admin to get into it ! Should be sorted soon !

Regards Lafu

Yes, I got the answer for my ticket, thank you for taking care of it. But the answer came on 19/03/2018, which is 26 days ago, and my problem with the withdrawal of funds is still unresolved. As you can see, for Cryptopia the word "soon" means something completely different that for me.
For comparison, I will write that I recently needed help from Bittrex support. After 2 hours, the support answered, solved the problem and the case was closed. Cryptopia can not or does not want to withdraw my coins from 05/02/2018, which is already over two months..