Quite simple, I clearly prove want to prove that Neo are not clear about what product they are offering. (I'm happy to take criticism - look at the Asicminer thread when I spent some time warning people that the shares were over-valued at 4-5+ BTC. I was ridiculed - they are now at 0.6.)

Crypto has confirmed in his response that Neo will be selling the product as customers invest euros and buy bitcoins, only thats not true since if Bitcoins rise in value they will be taken away from the customer and the customer cannot access or use their bitcoins directly SO THEY DO NOT OWN BITCOINS AS WE KNOW THEM. I'm really looking forward to the marketing leaflet that explains that clearly.

It's quite simple, Neo cannot actually make it's mind up if it's selling their customers Bitcoins, offering them a Euro deposit account, or some completely unclear and indescribable mix of the two.

I'm not asking questions they will not need to answer when asked by potential customers, is just that for all the good stuff about interested parties, great staff and a shiny new branch, there's still no clarity on the actual core product itself. Perhaps showing us a leaflet or product page on a website will help, afterall it's unlikely that Neo would build a branch without exactly knowing what their product is and how it will be described.......?