Hello Patrike,
I had a rig that for some reason can not upgrade to the 4.7.3 remote service. It can't be uninstalled manually because it says it's not installed... though it's still running, AM can't control the rig. I've tried uninstalling/reinstalling both services with the Remote Service Configuration tool, but that doesn't seem to do any good. When I try to manually install the new 4.7.3 MSI it says it can't find a noteservice.msi to complete the uninstallation of the old 4.7.2 service. I've look on my other rigs that did upgrade successfully, but this MSI is no where to be found.
Are there any manual steps to uninstallation/cleanup of the remote service from a rig so I can start fresh?
Hi,
Please check out this tool from Microsoft that can be used when a MSI-based installer isn't behaving as it should - and this can be used to force a removal:
https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removedHello Patrike,
That fixed it so I could install the 4.7.3 remote service. I had to give it the option to not stop the services and reboot, as the first attempt to stop the services failed again after running that Microsoft tool. After the successful install of the remote service, I still couldn't couldn't control the rig... ran diagnostics and it said that it couldn't find the mining software. So I went back to the rig to reset the folders in Windows Defender... I've had to do this before. Weird thing was that Defender wasn't running. It wouldn't start either. I had to go into the registry to the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender key... and turn Defender back by changing DisableAntiSpyware to 0
Then I could reset the folders for Defender to ignore with AM... and now it works.
Strange circumstances, but thanks to your help it's resolved now. Just posting this information in case other run into this situation with the Remote Service or Windows Defender.
I had this issue as well a few versions back and manually copied the upgraded files from a working PC into the non working PC program files / AM service directory. The PC with the above issue needed a Windows re-install anyways it was an excuse to do this which of course was a very round about way to resolve the issue (which it did). It is interesting to see that others (I recall someone else reporting this awhile back) have had this issue as well.
On another note I really liked your instructions from awhile back on using AM rules and IFTTT for my HS-110 smart plugs, my machines restart perfectly on a hard freeze thanks to you!