It puzzles me how companies like KNC can spout all this commitment to the bitcoin economy, and not see that the bedrock of that economy is the ability for someone to mine the coins economically....and also the future of their business. People won't be back to lose another shitload of money in return for creating the coins to make the system work, funding the dev of the rigs...and being the only ones likely to not make anything.
Exactly my thought.
I had friends and relatives asking me about what I am doing and listening with interest when I explain to them what Bitcoin is and wanting to invest a lot of money too, completely trusting me with the decision.
I was going to tell to to buy from KNC eventually. I was...
What a mess that could make of your reputation. Normal people outside of this mad world wouldn't stand for being treat like this as a customer for a machine costing thousands. Just not answering the phone alone would be enough. "We're busy" is not an excuse, that's all about planning workloads and fuck all to do with the customer.
What happened to you was deplorable. Hopefully the exchange rate will compensate you.