Quote from: timerland on April 19, 2018, 12:31:26 AM

Quote from: ilikepeas on April 18, 2018, 10:39:53 PM

heres some of there responses:

"You recommend that you change the browser login website to try it, and suggest that you do not click to get the verification code frequently, you can check whether your mobile phone set a short message interception limit"

"Sorry, no, you need to click on your money in your account to add your address.It is suggested that you check the spam of your mailbox has been received, GA is your own binding, if you forget to provide the UID and your account binding mailbox and cell phone number, and handheld certificate photos for you to remove GA, you can be re bound to withdraw money in the back."

they dont even make sense, i know theres a language barrier, but it seems like theyre telling me to check to make sure my email is not going to spam?? i am putting all the codes in from my phone/email, i even sent htem pictures of the error as well as all the codes typed into the withdrawal thing, to me it seems like they dont know what the f they are talking about at all

i am getting mixed messages from these clowns, some seem to act like i need to be verified, and others act like i dont, its impossible to get a definitive answer from these people.. has anyone here withdrawn from huobi pro recently without being verified?

I have no idea what the support is trying to say either.

The first reply seems to be suggesting that it's an SMS verification issue, but the second seems to be saying that you need to provide some kind of verification in order to withdraw? Both don't make much sense.

Could you take a screenshot of where the error of you not being able to withdraw occurs? Does it prompt you on the withdrawal page to perform any particular actions like getting verified, or no?

Also please take a screenshot of the Huobi support saying nonsense to verify that it's true, if their support is this incompetent, then everyone needs to be warned against using them imho.

doesnt prompt me anywhere to get verified, not sure what the issue is honestly

https://gyazo.com/374fa641e28c35a14be90f41c8491632

https://gyazo.com/bcdeccae43fc2ba0806730f6d84de1f4